ServiceNow, Inc.

NOWleader

ServiceNow is the dominant enterprise platform for digital workflows, enabling companies to automate and streamline IT, employee, customer, and creator experiences. Its Now Platform with embedded AI agents is becoming the system-of-action layer for large enterprises worldwide.

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Products & Revenue

Product Revenue Share

Revenue Breakdown ($10.5B)

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Subscription (95%)

Professional Services (5%)

Segment Breakdown & Key Customers

Product Details

IT Service Management (ITSM)40%

Cloud-native IT help desk, incident, and change management platform

IT Operations Management30%

AIOps, cloud observability, and infrastructure automation

Enterprise Workflows30%

HR, legal, customer service, and security operations workflows

Supply Chain Relationships

Partners

Microsoft Corporation

Azure integration, Teams workflows, Copilot

Impact: Strategic cloud partnership

NVIDIA Corporation

GPU-powered AI features in Now platform

Impact: AI acceleration partnership

Amazon.com (AWS)

AWS hosting for ServiceNow instances

Impact: Multi-cloud support

Macro & Market Context

AI / 클라우드Sector News

하이퍼스케일러 AI 인프라 투자 급증 — 수혜 종목 선별 중요

AI 인프라 투자 (2026E)

$320B

AWS 성장률

+37% YoY

AI 소프트웨어 침투율

18%

GPU 리드타임

6~9개월

Upcoming Catalysts

◆Meta/GOOGL/MSFT/AMZN Q1 실적 (2026.04~05)◆OpenAI GPT-5 출시 영향◆NVIDIA GB300 기반 H200 교체 사이클

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AI Analysis

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Company Info

Headquarters

Santa Clara, California, USA

Founded

2004

Employees

24,000+

Website

servicenow.com

Sector Overview — AI / 클라우드

Sector News